{"id":169,"date":"2023-04-12T17:35:53","date_gmt":"2023-04-12T17:35:53","guid":{"rendered":"https:\/\/southsidestori.wpengine.com\/?page_id=169"},"modified":"2023-04-12T17:36:46","modified_gmt":"2023-04-12T17:36:46","slug":"politique-de-remboursement-et-de-retour","status":"publish","type":"page","link":"https:\/\/southside-stories.com\/fr\/refund-and-returns-policy\/","title":{"rendered":"Politique de remboursement et de retour"},"content":{"rendered":"
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Politique de remboursement et de retour<\/h2>\n\n\n

Notre politique de remboursement et de retour dure 30 jours. Si 30 jours se sont \u00e9coul\u00e9s depuis votre achat, nous ne pouvons pas vous offrir un remboursement complet ou un \u00e9change.<\/p>\n\n\n\n

Pour pouvoir \u00eatre retourn\u00e9, votre article doit \u00eatre inutilis\u00e9 et dans le m\u00eame \u00e9tat que celui dans lequel vous l'avez re\u00e7u. Il doit \u00e9galement \u00eatre dans son emballage d'origine.<\/p>\n\n\n\n\n\n

Pour effectuer votre retour, nous avons besoin d'un re\u00e7u ou d'une preuve d'achat.<\/p>\n\n\n\n

Ne renvoyez pas votre achat au fabricant.<\/p>\n\n\n\n

Dans certaines situations, seuls des remboursements partiels sont accord\u00e9s :<\/p>\n\n\n\n

    \n
  • Livre pr\u00e9sentant des signes \u00e9vidents d'utilisation<\/li>\n
  • Tout article qui n'est pas dans son \u00e9tat d'origine est endommag\u00e9 ou il manque des pi\u00e8ces pour des raisons qui ne sont pas dues \u00e0 une erreur de notre part.<\/li>\n
  • Tout article retourn\u00e9 plus de 30 jours apr\u00e8s sa livraison<\/li>\n<\/ul>\n\n\n\n

    Remboursements<\/h2>\n\n\n\n

    Une fois votre retour re\u00e7u et inspect\u00e9, nous vous enverrons un courrier \u00e9lectronique pour vous informer que nous avons re\u00e7u votre article retourn\u00e9. Nous vous informerons \u00e9galement de l'approbation ou du refus de votre remboursement.<\/p>\n\n\n\n

    Si votre demande est accept\u00e9e, votre remboursement sera trait\u00e9 et un cr\u00e9dit sera automatiquement appliqu\u00e9 \u00e0 votre carte de cr\u00e9dit ou \u00e0 votre mode de paiement initial, dans un d\u00e9lai de quelques jours.<\/p>\n\n\n\n

    Remboursements tardifs ou manquants<\/b><\/h3>\n\n\n\n

    Si vous n'avez pas encore re\u00e7u de remboursement, v\u00e9rifiez d'abord votre compte bancaire.<\/p>\n\n\n\n

    Contactez ensuite la soci\u00e9t\u00e9 \u00e9mettrice de votre carte de cr\u00e9dit, car il peut s'\u00e9couler un certain temps avant que votre remboursement ne soit officiellement comptabilis\u00e9.<\/p>\n\n\n\n

    Contactez ensuite votre banque. Il y a souvent un d\u00e9lai de traitement avant que le remboursement ne soit comptabilis\u00e9.<\/p>\n\n\n\n

    Si vous avez fait tout cela et que vous n'avez toujours pas re\u00e7u votre remboursement, veuillez nous contacter \u00e0 {adresse \u00e9lectronique}.<\/p>\n\n\n\n

    Articles en vente<\/b><\/h3>\n\n\n\n

    Seuls les articles \u00e0 prix normal peuvent \u00eatre rembours\u00e9s. Les articles sold\u00e9s ne peuvent pas \u00eatre rembours\u00e9s.<\/p>\n\n\n\n

    \u00c9changes<\/h3>\n\n\n\n

    Nous ne rempla\u00e7ons les articles que s'ils sont d\u00e9fectueux ou endommag\u00e9s. Si vous souhaitez l'\u00e9changer contre le m\u00eame article, envoyez-nous un courriel \u00e0 {info@southside-stories.com}.<\/p>\n\n\n\n\n

    Exp\u00e9dition Retour<\/h3>\n\n\n\n

    Pour retourner votre produit, veuillez nous en informer et nous vous communiquerons notre adresse.<\/p>\n\n\n\n

    Il vous incombe de payer vos propres frais d'exp\u00e9dition pour le retour de votre article. Les frais d'exp\u00e9dition ne sont pas remboursables. Si vous recevez un remboursement, les frais de retour seront d\u00e9duits de votre remboursement.<\/p>\n\n\n\n

    Le d\u00e9lai d'acheminement du produit \u00e9chang\u00e9 peut varier en fonction de votre lieu de r\u00e9sidence.<\/p>\n\n\n\n

    Si vous retournez des articles plus co\u00fbteux, vous pouvez envisager d'utiliser un service d'exp\u00e9dition avec suivi ou de souscrire une assurance d'exp\u00e9dition. Nous ne garantissons pas que nous recevrons l'article retourn\u00e9.<\/p>\n\n\n\n

    Besoin d'aide ?<\/h4>\n\n\n\n

    Contactez-nous \u00e0 l'adresse info@southside-stories.com pour toute question relative aux remboursements et aux retours.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

    Refunds and Returns Policy Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can\u2019t offer you a full refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-169","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nRefund and Returns Policy | Southside Stories<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/southside-stories.com\/fr\/politique-de-remboursement-et-de-retour\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund and Returns Policy | Southside Stories\" \/>\n<meta property=\"og:description\" content=\"Refunds and Returns Policy Our refund and returns policy lasts 30 days. 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