{"id":169,"date":"2023-04-12T17:35:53","date_gmt":"2023-04-12T17:35:53","guid":{"rendered":"https:\/\/southsidestori.wpengine.com\/?page_id=169"},"modified":"2023-04-12T17:36:46","modified_gmt":"2023-04-12T17:36:46","slug":"politica-de-reembolsos-y-devoluciones","status":"publish","type":"page","link":"https:\/\/southside-stories.com\/es\/refund-and-returns-policy\/","title":{"rendered":"Pol\u00edtica de devoluciones y reembolsos"},"content":{"rendered":"
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Pol\u00edtica de devoluciones y reembolsos<\/h2>\n\n\n

Nuestra pol\u00edtica de reembolsos y devoluciones dura 30 d\u00edas. Si han pasado 30 d\u00edas desde tu compra, no podemos ofrecerte un reembolso o cambio completo.<\/p>\n\n\n\n

Para poder realizar una devoluci\u00f3n, el art\u00edculo debe estar sin usar y en las mismas condiciones en las que lo recibi\u00f3. Tambi\u00e9n debe estar en su embalaje original.<\/p>\n\n\n\n\n\n

Para completar su devoluci\u00f3n, necesitamos un recibo o prueba de compra.<\/p>\n\n\n\n

Por favor, no devuelva su compra al fabricante.<\/p>\n\n\n\n

Hay determinadas situaciones en las que s\u00f3lo se conceden devoluciones parciales:<\/p>\n\n\n\n

    \n
  • Libro con signos evidentes de uso<\/li>\n
  • Cualquier art\u00edculo que no se encuentre en su estado original, est\u00e9 da\u00f1ado o le falten piezas por motivos que no se deban a un error nuestro.<\/li>\n
  • Cualquier art\u00edculo que se devuelva m\u00e1s de 30 d\u00edas despu\u00e9s de la entrega<\/li>\n<\/ul>\n\n\n\n

    Reembolsos<\/h2>\n\n\n\n

    Una vez recibida e inspeccionada su devoluci\u00f3n, le enviaremos un correo electr\u00f3nico para notificarle que hemos recibido su art\u00edculo devuelto. Tambi\u00e9n le notificaremos la aprobaci\u00f3n o el rechazo de su devoluci\u00f3n.<\/p>\n\n\n\n

    Si se aprueba, se procesar\u00e1 el reembolso y se aplicar\u00e1 autom\u00e1ticamente un cr\u00e9dito a su tarjeta de cr\u00e9dito o m\u00e9todo de pago original en un plazo determinado de d\u00edas.<\/p>\n\n\n\n

    Reembolsos atrasados o no efectuados<\/b><\/h3>\n\n\n\n

    Si a\u00fan no ha recibido el reembolso, compruebe primero de nuevo su cuenta bancaria.<\/p>\n\n\n\n

    A continuaci\u00f3n, p\u00f3ngase en contacto con la entidad emisora de su tarjeta de cr\u00e9dito, ya que el reembolso puede tardar alg\u00fan tiempo en hacerse efectivo oficialmente.<\/p>\n\n\n\n

    A continuaci\u00f3n, p\u00f3ngase en contacto con su banco. A menudo transcurre alg\u00fan tiempo antes de que se contabilice el reembolso.<\/p>\n\n\n\n

    Si ha hecho todo esto y a\u00fan no ha recibido el reembolso, p\u00f3ngase en contacto con nosotros en la {direcci\u00f3n de correo electr\u00f3nico}.<\/p>\n\n\n\n

    Art\u00edculos en venta<\/b><\/h3>\n\n\n\n

    S\u00f3lo se reembolsar\u00e1n los art\u00edculos de precio normal. Los art\u00edculos rebajados no pueden devolverse.<\/p>\n\n\n\n

    Intercambios<\/h3>\n\n\n\n

    S\u00f3lo cambiamos art\u00edculos si est\u00e1n defectuosos o da\u00f1ados. Si necesitas cambiarlo por el mismo art\u00edculo, env\u00edanos un correo electr\u00f3nico a {info@southside-stories.com}.<\/p>\n\n\n\n\n

    Devoluciones<\/h3>\n\n\n\n

    Para devolver su producto, notif\u00edquenoslo y le facilitaremos nuestra direcci\u00f3n.<\/p>\n\n\n\n

    Los gastos de env\u00edo de la devoluci\u00f3n correr\u00e1n por su cuenta. Los gastos de env\u00edo no son reembolsables. Si recibe un reembolso, el coste del env\u00edo de devoluci\u00f3n se deducir\u00e1 de su reembolso.<\/p>\n\n\n\n

    Dependiendo de d\u00f3nde viva, el tiempo que puede tardar en llegarle el producto intercambiado puede variar.<\/p>\n\n\n\n

    Si va a devolver art\u00edculos m\u00e1s caros, puede considerar utilizar un servicio de env\u00edo con seguimiento o contratar un seguro de env\u00edo. No garantizamos que recibamos el art\u00edculo devuelto.<\/p>\n\n\n\n

    \u00bfNecesita ayuda?<\/h4>\n\n\n\n

    P\u00f3ngase en contacto con nosotros en info@southside-stories.com para cuestiones relacionadas con reembolsos y devoluciones.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

    Refunds and Returns Policy Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can\u2019t offer you a full refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. 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