{"id":169,"date":"2023-04-12T17:35:53","date_gmt":"2023-04-12T17:35:53","guid":{"rendered":"https:\/\/southsidestori.wpengine.com\/?page_id=169"},"modified":"2023-04-12T17:36:46","modified_gmt":"2023-04-12T17:36:46","slug":"erstattungs-und-ruckgabebestimmungen","status":"publish","type":"page","link":"https:\/\/southside-stories.com\/de\/refund-and-returns-policy\/","title":{"rendered":"Erstattungs- und R\u00fcckgabebestimmungen"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"169\" class=\"elementor elementor-169\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-74c3a301 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"74c3a301\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7013ef69\" data-id=\"7013ef69\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap--7013ef69 elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7a74e567 elementor-widget elementor-widget-text-editor\" data-id=\"7a74e567\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\n\n\n<h2>R\u00fcckerstattung und R\u00fcckgabe<\/h2>\n\n\n<p class=\"wp-block-paragraph\">Unsere Erstattungs- und R\u00fcckgabebestimmungen gelten f\u00fcr 30 Tage. Wenn 30 Tage seit Ihrem Kauf vergangen sind, k\u00f6nnen wir Ihnen keine volle R\u00fcckerstattung oder Umtausch anbieten.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Um f\u00fcr eine R\u00fcckgabe in Frage zu kommen, muss Ihr Artikel unbenutzt sein und sich in demselben Zustand befinden, in dem Sie ihn erhalten haben. Au\u00dferdem muss er in der Originalverpackung sein.<\/p>\n\n\n\n\n\n<p class=\"wp-block-paragraph\">Um Ihre R\u00fccksendung abzuschlie\u00dfen, ben\u00f6tigen wir eine Quittung oder einen Kaufbeleg.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Bitte senden Sie Ihren Kauf nicht an den Hersteller zur\u00fcck.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Es gibt bestimmte Situationen, in denen nur Teilerstattungen gew\u00e4hrt werden:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Buch mit deutlichen Gebrauchsspuren<\/li>\n<li>Jeder Artikel, der sich nicht im Originalzustand befindet, ist besch\u00e4digt oder es fehlen Teile aus Gr\u00fcnden, die nicht auf unseren Fehler zur\u00fcckzuf\u00fchren sind.<\/li>\n<li>Jeder Artikel, der mehr als 30 Tage nach der Lieferung zur\u00fcckgegeben wird<\/li>\n<\/ul>\n\n\n\n<h2>Erstattungen<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Sobald wir Ihre R\u00fccksendung erhalten und gepr\u00fcft haben, senden wir Ihnen eine E-Mail, um Sie dar\u00fcber zu informieren, dass wir Ihren zur\u00fcckgesandten Artikel erhalten haben. Wir werden Sie auch \u00fcber die Genehmigung oder Ablehnung Ihrer R\u00fcckerstattung informieren.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Wenn Sie die Genehmigung erhalten, wird Ihre R\u00fcckerstattung bearbeitet und eine Gutschrift auf Ihre Kreditkarte oder Ihre urspr\u00fcngliche Zahlungsmethode wird innerhalb einer bestimmten Anzahl von Tagen automatisch vorgenommen.<\/p>\n\n\n\n<h3><b>Versp\u00e4tete oder fehlende Erstattungen<\/b><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Wenn Sie noch keine R\u00fcckerstattung erhalten haben, \u00fcberpr\u00fcfen Sie zun\u00e4chst Ihr Bankkonto erneut.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Wenden Sie sich dann an Ihr Kreditkartenunternehmen. Es kann einige Zeit dauern, bis Ihre R\u00fcckerstattung offiziell verbucht wird.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Wenden Sie sich dann an Ihre Bank. Oft dauert es einige Zeit, bis eine Erstattung verbucht wird.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Wenn Sie all dies getan haben und Ihre R\u00fcckerstattung immer noch nicht erhalten haben, kontaktieren Sie uns bitte unter {E-Mail-Adresse}.<\/p>\n\n\n\n<h3><b>Verkaufsartikel<\/b><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Es k\u00f6nnen nur Artikel zum regul\u00e4ren Preis erstattet werden. Ausverkaufte Artikel k\u00f6nnen nicht zur\u00fcckerstattet werden.<\/p>\n\n\n\n<h3>Tauschb\u00f6rsen<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Wir ersetzen nur Artikel, wenn sie defekt oder besch\u00e4digt sind. Wenn Sie einen Artikel umtauschen m\u00f6chten, senden Sie uns bitte eine E-Mail an {info@southside-stories.com}.<\/p>\n\n\n\n\n<h3>Versand R\u00fccksendungen<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Um Ihr Produkt zur\u00fcckzusenden, benachrichtigen Sie uns bitte und wir werden Ihnen unsere Adresse mitteilen.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Sie m\u00fcssen die Versandkosten f\u00fcr die R\u00fccksendung Ihres Artikels selbst tragen. Die Versandkosten sind nicht erstattungsf\u00e4hig. Wenn Sie eine Erstattung erhalten, werden die Kosten f\u00fcr die R\u00fccksendung von Ihrer Erstattung abgezogen.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Je nachdem, wo Sie wohnen, kann es unterschiedlich lange dauern, bis Ihr ausgetauschtes Produkt bei Ihnen eintrifft.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Wenn Sie teurere Artikel zur\u00fccksenden, sollten Sie einen verfolgbaren Versanddienst nutzen oder eine Versandversicherung abschlie\u00dfen. Wir garantieren nicht, dass wir Ihren zur\u00fcckgesandten Artikel erhalten.<\/p>\n\n\n\n<h4>Brauchen Sie Hilfe?<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Wenden Sie sich bei Fragen zu Erstattungen und R\u00fcckgaben an info@southside-stories.com.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Refunds and Returns Policy Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can\u2019t offer you a full refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-169","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Refund and Returns Policy | Southside Stories<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/southside-stories.com\/de\/erstattungs-und-ruckgabebestimmungen\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund and Returns Policy | Southside Stories\" \/>\n<meta property=\"og:description\" content=\"Refunds and Returns Policy Our refund and returns policy lasts 30 days. 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